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Slow iPhone: Apple Apologizes for Sucking Speed From Old Models, Slashes Battery Prices

Postby MrFredPFL » Fri Dec 29, 2017 1:43 pm

Story : http://www.newsweek.com/slow-iphone-apple-apologizes-sucking-speed-old-models-sl





Apple has apologized to customers for pushing out an update that slows down older iPhones, and moved to slash the prices of its battery replacements in a bid to win over aggrieved users.

The tech giant posted a lengthy message on its site Thursday that tried to explain the thinking behind the update. The phone company said it would now reduce the price of new batteries to $29 from January to the end of 2018. The price would then reset to $79.

The update in question that angered some users was a software patch that intentionally slowed down devices to extend their battery lives. But some have viewed it as a strategy to frustrate customers and get them to buy a new Apple device.

“We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down," said the message. "We apologize."







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