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Galaxy Note 7 Recall, Part 2: Samsung Admits Replacement Units Are Unsafe

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Galaxy Note 7 Recall, Part 2: Samsung Admits Replacement Units Are Unsafe

Postby sunnyd » Mon Oct 10, 2016 7:38 pm

Story :

Samsung has just released a public statement telling customers to return all Galaxy Note 7s, even the replacement units distributed during what we will now have to call the "first" Galaxy Note 7 recall.

That's right - Samsung is issuing a second recall for the Note 7. Even if you've returned your phone and gotten a replacement, you need to return the device again.

Here's Samsung's statement:

"We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7. Because consumers' safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 while the investigation is taking place.

We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device and take advantage of the remedies available."

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