I'll stop lurking as these emails make some interesting reading.
We are happy to agree to a non disclosure agreement to put your mind at ease in relation to your confidential information. In reality, the only information we require from Media Protector are a list of captured IP addresses and experts report. We do not expect confidential information about the inner workings of your proprietary software to be disclosed.
So ACS don't know how Media Protector do it either.
One of our major corporate customers, Go Native has approached us to say they have received the enclosed request (Pdf) for payment from ACS regarding I/A 3 of 2010. They were included on the list of names and addresses but were highlighted as a major corporate customer / reseller.
Could you tell me if there has been a mistake or are you intending to follow up on this request? They are not very happy receiving your letter after we advised them that although they were on the list, you had agreed not to approach them. We have asked them to hold back on the request for now while we speak to you. Iâ€™m also a little worried that you might have chased the other highlighted customers
Words fail me, this idiot actually tried to screw an authorised reseller.
We are obliged to answer all infringers questions and queries, albeit some of them to try and elongate the process!
How? By being innocent? How difficult of them
I am concerned that we have not according to my records received settlement of our invoices 1126965,1128416,1130537,1131583 & 1133700 (copies attached).
Could you please make the appropriate arrangements for payment to be forwarded to me as soon as possible?
They don't pay their bills either
Finally, I will send to you tomorrow our invoice for complying with the Court Order of 17 February 2010 in relation to your clients Kopie, Reuter & Peifer. Our charges are calculated in line with the agreement in place between Sky and your clients
Glad to see Sky value their users
lol Clerk (paralegal) getting in lots of trouble...
This from Terence T to ACS, guy must be psychic
Im a bit concerned that the automatic generation produces "Dear Sir or Madam". This makes it obvious that it is a template generated letter. Im aware that the Letter of Claims are also like this. What do you suggest? Should we leave it as it is? I just thought I should point it out.
Templates? ACS? Never....
Just wanted to end on this little gem
I hear that there have been some developments with the SRA and just wanted to let you know that if i can be any help to you please dont hesitate to ask. I dont mind helping you prepare for anything, even if that means coming in on the weekends to sort out papers etc.
I am sure nothing will come of it because ACS are thriving at the moment.
There's loads more there so I strongly advise people to torrent it. It's interesting how so many of the ISP's have no intention of standing up to them, indeed are happy to comply but hopefully this will be the end of Andys' reign of (rather inept) terror.