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RIM Confirms BlackBerry E-mail Outage

PostPosted: Thu Dec 17, 2009 12:50 pm
by sunnyd
http://www.betanews.com/article/RIM-confirms-BlackBerry-email-outage/1261068375

Research in Motion said this morning that North American customers could be experiencing delays receiving e-mail on their BlackBerry devices today. Betanews has seen the outage first-hand: E-mails have not been reflected to one of our BlackBerry devices since approximately 8:20 pm ET yesterday.

Though the specifics of the outage have not been detailed yet, the problem is isolated to RIM's BIS push e-mail services; and voice calls, Web browsing, and text messaging are not affected, the company has said.

"Our technical teams are working to resolve this issue for those impacted. Phone services, browsing and PIN-to-PIN messaging are not impacted. We apologize for any inconvenience," Research in Motion said.

Re: RIM Confirms BlackBerry E-mail Outage

PostPosted: Thu Dec 17, 2009 2:51 pm
by sunnyd
RIM Says BlackBerry Email Issue Resolved

http://www.reuters.com/article/idUSTRE5BG3F320091217?type=technologyNews

Research In Motion said on Thursday that it has isolated and resolved the issue that delayed email service for some North American BlackBerry customers this morning.

RIM said in a statement that some clients may continue to experience delays as email queues are processed. The issue had not affected phone service, browsing and "PIN-to-PIN messaging".