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Virus on my pc

Postby carot » Tue Jun 05, 2007 3:00 pm

Ever since i visited a dodgy site, there has been a window popping up every time i start my windows vista HP
EXPLORER.EXE - APPLICATION ERROR
"the instruction at 0x0027e19ca referenced memory at 0x0027e19ca.the memory could not be read.click ok to terminate the program.

when i click ok everything disappears on my desktop and then reappears again, and then i get the same error.

ive tried EVERYTHING!! counterspy,ad aware se, etc ran an anti virus etc whick found a program called Spy clicker in the windows winn 32 folder but it wont delete

Please help
:cry:
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Postby SwordOfZork » Tue Jun 05, 2007 3:12 pm

Sorry to hear about your problem. It can be very hard to diagnose this kind of thing through a forum. I'm sure other people will give you some advice to try, but I wouldn't even know where to start other than a fresh install.

In the future, you should take more precautions to protect your computer. Use a good anti-virus program, and keep it up-to-date. Preform regular virus and adware/spyware scans. Also, when visiting suspicious sites (or just whenever) try using script blockers, such as the FireFox extension NoScript. The vast majority of malware obtained through websites is through various scripts. Script blockers help keep them, as well as off-site or totally unnecessary scripts from ever running. I swear by it. It cut my average daily spyware detections from 15 down to 1.
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Re: Virus on my pc

Postby bmh67wa » Tue Jun 05, 2007 4:46 pm

carot wrote:Ever since i visited a dodgy site, there has been a window popping up every time i start my windows vista HP
EXPLORER.EXE - APPLICATION ERROR
"the instruction at 0x0027e19ca referenced memory at 0x0027e19ca.the memory could not be read.click ok to terminate the program.

when i click ok everything disappears on my desktop and then reappears again, and then i get the same error.

ive tried EVERYTHING!! counterspy,ad aware se, etc ran an anti virus etc whick found a program called Spy clicker in the windows winn 32 folder but it wont delete

Please help
:cry:



Did you try all of this in Safe Mode? If the file is in use then it won't delete it. Try it that way and see if it works.
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Postby quosego » Tue Jun 05, 2007 5:26 pm

something prolly attached itself to your explorer winlogon or something else..

Trust me unless you are just as evil as the people that created these things you will have an hard time removing it. (allthough it can be a lot of fun tracking it down and killing it, I always hope for some spyware to challenge me :) )

Hijackthis can however remove certain things attached to processes. But don't remove something wanted, it can kill you comp. Give it a try.
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Postby oddjob » Thu Jun 07, 2007 10:47 am

Carot ... .yes, HJT is powerful but do not change or fix anything using that tool unless under the direction of a trained HJT analyst (such as me, if you're wondering).

However, before using HJT download and install SUPERAntiSpyware (I can't post a URL link so just Google for it; it's free).

  • Load SUPERAntiSpyware and click the Check for Updates button.
  • Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet!

IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.
  • Open SUPERAntiSpyware and click the Scan your Computer button.
  • Check Perform Complete Scan and then click Next.
  • SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found.
  • Make sure that they all have a check next to them, and then click Next.
  • Click Finish and you will be taken back to the main interface.
  • It could be possible that it will ask you to reboot your computer in order to delete some files after reboot.
  • I'll need a log afterwards of what has been found.
  • To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear.
  • Please post the results of the SUPERAntiSpyware log in your next reply.


********************

If this doesn’t succeed in fixing the problem download a self-extracting copy of HijackThis from here .....

(as I don't have permission to post links please join all the BOLD text below into one URL then paste it into your browser)

http://

downloads.

malwareremoval.

com/

hijackthis_sfx.exe



Save it to your Desktop.

Double-click on the file hijackthis_sfx.exe file and it will self-extract into its own folder ……

C:\Program Files\HijackThis

Go to this folder and run the hijackthis.exe file.

From the menu click on "Do a system scan and save a logfile".

Copy and paste both the Superantispyware scan report and the HJT logfile to this thread. More specific removal instructions will follow for any malware revealed.


OJ
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Postby multivariable » Thu Jun 07, 2007 11:48 am

Yes it would be interesting and informative to see the HijackThis log, though I can't claim to be a "trained HJT analyst" :wink:

:lol:
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Postby carcassfan » Thu Jun 07, 2007 2:48 pm

"I don't like repeat offenders, I like dead offenders."

-Ted Nugent

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