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Lots of people dislike voice assistants. Blame Siri

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Lots of people dislike voice assistants. Blame Siri

Postby MrFredPFL » Thu Jun 29, 2017 11:53 pm

Story :

Conversations with robots are still pretty crummy. Anyone who's had to bark at Alexa three times to turn off the lights knows this irritation quite well.

Now a new study from Adobe, released Thursday, provides some insights into how much folks use voice assistants and how much they like -- and dislike -- them.

In all, 37 percent of people surveyed for the study described interactions with voice assistants as either "not good" or "terrible." The same percentage of people rated voice assistants positively, and the rest described them as "okay." Hardly a ringing endorsement.

A big reason for these less-than-stellar numbers is Apple's Siri, an underachiever that's single-handedly dragging down consumer expectations for voice assistants, said Adobe Digital Insights analyst Tamara Gaffney. The study backs up this claim: Adobe's review of billions of mentions on social media finds the fewest positive comments for Siri among all available voice assistants. An April study from digital marketer Stone Temple also showed poor results from Siri.

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