This is how Steam deals with people , needlees to say I had no pirate content in my steam program . Just saying Pirate is enough for them to kill your account and make the other games you bought unplayable !
Response (Kurt) 08/28/2007 02:49 PM
We have found activity in your Steam account related to piracy. Per the Steam Subscriber Agreement, we have disabled your account and any games contained in it. Your account will not be reactivated.
The Steam Subscriber Agreement can be found at:http://www.steampowered.com/v/index.php ... _agreement
In addition to violation of contract, activities on your account may violate federal law and state law. If such activities persist, Valve reserves the right to refer the matter to authorities.
Customer (Randy McDonald) 08/28/2007 05:30 AM
Viva la Pirate Bay . hmm lost Planet , Half life 2
episode 1 and 2 and Bio shock , all hacked and free.
Im sure after posting our comunications on most of the
game forums there will be others that feel it is
better to steal the product has opposed to supporting
companies that realy could care less about the people
that buy their junk . I was willing to go out and buy
Bio shock for the goodies in the box , now just go
ahead and keep the junk and ripp me off for the other
games I have paid for over the years for that will be
the last money you will ever see from me ! Oh yeah one
last thing , after talking to my states A.G. it seems
that you mite have a few problems with your TOS and if
you do indeed keep me from running any other game I
have paid for after I refuse payment of Bio shock
they will investigate the situation further on my
Response (Kurt) 08/27/2007 06:21 PM
I am sorry, we will not be able to offer you a refund for this product.
Customer (Randy McDonald) 08/27/2007 02:40 PM
> So does that mean if I charge back Bioshock , you
will effectivly steal the other games I have bought
like Half life 1 and 2 ?That sounds sort of like a
threat of revenge . It is sad that you would care so
little about customer satisfaction .If I feel like I
have been taken advantage of paying for a game .I
could just join the growing numbers of people that
will just download cracked copyâ€™s of valve games . I
havenâ€™t made up my mind on whether to call VISA or not
yet , but I must say I am leaning towards just
downloading all my future games from the Pirate bay
and letting you disable my already paid for games has
well has Bioshock.
Response (Kurt) 08/27/2007 01:55 PM
Thank you for contacting Steam Support.
As with most software products, we will not offer refunds for purchases made online as outlined in the software license - please review Section 4 of the Steam Subscriber Agreement for more information.
Steam Subscriber Agreementhttp://www.steampowered.com/index.php?a ... _agreement
Please note: Any Steam accounts which belong to you will be disabled if your bank or credit card provider issues a chargeback for any purchase made through Steam or if we are notified of a fraudulent purchase on your account.
We will make an exception for pre-ordered games if the request is received prior to the release date.
Customer (Randy McDonald) 08/24/2007 10:25 AM
I am not a happy camper . I paid the full price for bioshock on steam , only to find out that I wont get any of the stuff that every one else paying that price will get , no disk no art book no nothing . You hid that info under support . Remove it from my games list and refund my payment . If you dont want to do that not a problem I will contact VISA and handel it through them .......I was never fond of steam and now that I have seen first hand what a rip off it is It will never go on another computer I own ...............