by PorkyPig » Wed Mar 07, 2007 5:16 pm
Hi You Lot
Well after giving some thought, I still cant bring myself to humour these bastards, I'm not sure how they got my details but a German Time Zone was mentioned, I really must curtail my temper before throwing things in the bin, anyway been on the phone tonight to get my MAC code from Freedom 2 Surf. here's a sample of the email, no doubt easily traced to me but past caring...
You have been sent this email because you have enquired about receiving
a MAC number for your ADSL Service.
Please can you answer the following feedback to assist us in understanding
the reason for your migration:
Please place an `x` next to the appropriate answers
1. Reason for migration:
a. Price Too High
b. Require Product not offered by freedom2surf
c. Unhappy with Customer Service
d. Unhappy with Technical Support
e. Other: please provide details: X
You divulged my details to a 3rd party contrary to the data protection act and made yourself an extra £50.00 in the bargain, I am now being sued for copyright breach, thanks for nothing. For your information there are 3 PC's that share my connection permanently plus a laptop that comes and goes and the odd PDA. At least half a dozen people use my connection regularly. I am quite happy for them to do so, apparently I am responsible for them also, maybe I should give out their details and make some money, no I really couldn't sink that low, I'll leave that to people like you, I'm informed you are also doing regular port scans on me, don't know what that means but don't care right now, just give me my MAC code so I can get shot of you.
2. Which service provider are you planning on migrating to? Don't know yet, no business of yours anyway
3. If there was anything we could do to retain you as a customer, what
would it be? You could try putting the interests of your customers first, oops too late!
We aim to issue all MAC numbers within 5 working days from the receipt of
your reply. Good, the sooner the better
Kind Regards,
Freedom2Surf Sales
Pipex Business Services
My thoughts are as soon as you pay up for this one another will be in the post, it's a sad state of affairs where real thieves feeding their drug habit can get on the spot fines of £80.00 for an average £150.00 theft shoplifting (UK Retailers Info) but little Jimmy downloading Now 62 will get his parents stuffed for thousands. The 'Entertainment Industry' having bought off the judges and politicians, first in the USA now in the UK apparently.